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What is Mobile Access
Banking?
Our
Mobile Access Banking service will give you instant
connectivity to your accounts anytime, anywhere using the browser
on your mobile device service. Our Mobile Access allows you to access account
details, history and check account balances. In addition,
Mobile Access Banking will allow you to make immediate internal
transfers.
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Will Mobile
Access Banking work on all mobile devices?
Tradition
Bank's Mobile Access Banking product is a browser-based application
that is available from any mobile device enabled with Secure
Sockets Layer (SSL) Internet access. The streamlined Internet
banking pages and functions are designed for mobile browser
access.
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What type of accounts can I access
with Mobile Access Banking?
Our
Mobile Access Banking service allows you to access any of your
accounts available for access within Internet Banking.
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Is the Tradition Bank Mobile Access
Banking service secure?
Mobile
Access Banking offers the same security features and protections
that are applied to Tradition Bank's Internet Banking
product, including dual authentication. Plus, your security
question may be asked to ensure the protection of your
privacy.
Note: Always
remember to log off when finished.
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How do I access Mobile Access
Banking?
You
simply type www.traditionbank.com/mobile in your mobile
device's Web browser to access our site.
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Do I need to enroll to use Access
Banking?
The Mobile Access Banking requires
no enrollment or applications to download. Once you access www.traditionbank.com/mobile
through your mobile browser, you will be prompted to log in. Use the access ID and
password you use to access your Internet Banking
account.
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After how many incorrect logon
attempts will Mobile Access Banking be locked?
Your Mobile Access Banking access will be locked after the third
invalid Access Code and Password entry. If you lock yourself out of
Mobile Access Banking, you will also be locked out of Online
Banking.
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Can my Mobile Access Banking session
time out?
Yes, just like your Internet Banking session using a computer,
your mobile browser session will time out after 10 minutes.
Please ensure you are active on the site after you've logged
on.
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How much does it cost?
At this time, there is no fee to use
or access our Mobile Access Banking service. Check with your carrier or
wireless provider for more information about fees associated with
accessing the Internet.
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Is Bill Pay available through the
Access Banking service?
No, Bill
Pay is not available at this time.
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I lost my mobile phone. Whom should I
notify at Tradition Bank?
If your phone is lost or stolen,
please immediately call customer service at (713)
666-2511>. We will temporally disable your
Internet/Access Banking profile to prevent unauthorized access. We
will require you to change your password. You will want to
monitor your accounts via Online Banking for any unusual account
activity. If you suspect any fraud contact us
immediately.
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Does the Mobile Access Banking service
work in other languages?
This
service is currently only available in English.